Transcoders can't connect

Resolved

Operational

Started over 8 years agoOctober 18, 2017Lasted 43 minutes9:139:55 PMUTC

Updates

Resolved
October 18, 2017 at 9:55 PMUTC
Resolved
October 18, 2017 at 9:55 PMUTC
The internet issue in our AWS data center was resolved and our transcoders are coming back up.
Identified
October 18, 2017 at 9:16 PMUTC
Identified
October 18, 2017 at 9:16 PMUTC
We've identified the issue as being related to an outage in our AWS data center, we will continue monitoring the situation
Investigating
October 18, 2017 at 9:13 PMUTC
Investigating
October 18, 2017 at 9:13 PMUTC
We are experiencing connectivity issues with our transcoders and image are not loading due to it. We are looking into the issue and will update the status when we identifies the issue.

Cerego - Transcoders can't connect – Incident details