Cerego - Notice history

All systems operational

100.0% uptime

Cerego API - Operational

100.0% uptime
Aug 2017 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2017
Sep 2017
Oct 2017
100.0% uptime

DNS - Operational

Cloudfront - Operational

ALBs - Operational

Servers - Operational

Elasticache - Operational

RDS - Operational

S3 - Operational

100.0% uptime

Postmark Outbound - Operational

Github Actions - Operational

Github PRs - Operational

Git Operations - Operational

Stripe API - Operational

Notice history

View current status

Oct 2017

Transcoders can't connect
Resolved42 minutes
  • ResolvedUTC

    The internet issue in our AWS data center was resolved and our transcoders are coming back up.

  • IdentifiedUTC

    We've identified the issue as being related to an outage in our AWS data center, we will continue monitoring the situation

  • InvestigatingUTC

    We are experiencing connectivity issues with our transcoders and image are not loading due to it. We are looking into the issue and will update the status when we identifies the issue.

Database outage
Resolved52 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    We're investigating a 2 minute outage caused by a long running query on our database.

Sep 2017

Instant outage
Resolved
  • ResolvedUTC

    Our web interface was unavailable for about 2 minutes due to a short outage caused by performance issues.

Outage during today's deploy
ResolvedDegraded performance
  • ResolvedUTC

    A migration timing issue during today's deploy caused 10 minutes of outage for the Cerego web front end, Mobile Apps and the API were unaffected

Aug 2017

AUG12
Database upgrade
CompletedMaintenance1 hour 26 minutes
  • CompletedAugust 12, 2017 at 3:26 AMUTC

    Database upgraded has completed and operations are back to normal.

  • UpdateAugust 12, 2017 at 3:05 AMUTC

    Upgrade is complete. We're doing a couple final checks.

  • In progressAugust 12, 2017 at 2:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateAugust 12, 2017 at 12:59 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedJuly 21, 2017 at 12:01 AMUTC

    We will be upgrading our database infrastructure and will require some downtime for it.

Partially degraded performance related to Elasticsearch reindexing
Resolved1 hour 44 minutes
  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    Indices have been rebuilt and all assignments and courses should be visible and behave normally. We will continue monitoring.

  • MonitoringUTC

    We are aware of partially degraded performance related to an ongoing deploy after a major backend refactor. Assignments may not be visible in the Courses product while we rebuild our indices, no data has been lost or compromised, once the rebuild finishes all assignments will be visible again.

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